Theme Palace » All Posts https://themepalace.com/support-forum/feed/ Mon, 24 Mar 2025 10:47:05 +0000 https://bbpress.org/?v=2.6.12 en-US https://themepalace.com/topic/where-is-the-theme-download/#post-209627 <![CDATA[Reply To: Where is the theme download?]]> https://themepalace.com/topic/where-is-the-theme-download/#post-209627 Thu, 20 Mar 2025 03:28:08 +0000 Psink @saman1234, Go to your account at https://themepalace.com/my-account/ and you will see the license key and download link for the Pet Business Pro theme.

]]> https://themepalace.com/topic/where-is-the-theme-download/#post-209626 <![CDATA[Where is the theme download?]]> https://themepalace.com/topic/where-is-the-theme-download/#post-209626 Wed, 19 Mar 2025 20:23:05 +0000 Samantha Nichols Hello I just purchased the Pet Business Pro, but where is the theme? Where is the download? I receive an error messag of Sorry, you are not allowed to access this page in wordpress when logged in and redirected. How to fix?

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209619 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209619 Tue, 18 Mar 2025 10:09:44 +0000 cbchev68 Thank you for your help, not sure how my posts got out of order here, but the message where I was asking again looks like it was stuck in the moderation queue or something.

Either way your suggestion March 17, 2025 at 12:22 am, took care of my issue.

Thank you for the support!

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209618 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209618 Tue, 18 Mar 2025 03:50:30 +0000 Psink @cbchev68, I have checked the site and i can see the header image in the homepage

https://www.awesomescreenshot.com/video/37731926?key=5adc8f7da795676750608c028aee8279

at this moment I’m quite not clear about the query. Could you please elaborate in more details? It would be best if you provide a reference screen record

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209603 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209603 Tue, 18 Mar 2025 02:57:44 +0000 cbchev68 I delete the test site since its having the same issue..

But you can see the problem on the live site linked above. I also tried to use the default header image the comes with the theme, it also has the issue where it does not now show on the homepage, but does on all other pages.

Is it possible to show the header image on the homepage?

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209609 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209609 Mon, 17 Mar 2025 09:49:24 +0000 cbchev68 Thank you! I will give this a try!

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209607 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209607 Mon, 17 Mar 2025 04:22:26 +0000 Psink @cbchev68, Yes we can show the header image on the homepage.

We need to add a page to set it as “Posts Page” After adding the page Go to Settings > Reading from the WP dashboard there you will see the option “Your homepage displays” Set it as “A Static Page”

After you select “A Static Page” there you will get two options to select pages “Homepage” and “Posts Page” You can leave “Homepage” just select page for “Posts Page”

Here you can follow the screen record
https://www.awesomescreenshot.com/video/37688835?key=3d2dc418e7c5e41876625fd660a8c911

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209598 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209598 Fri, 14 Mar 2025 01:56:35 +0000 cbchev68 Hello again! So I installed the “pro” theme after purchase (again, I bought it as I don’t expect free support). I did it on a test domain, a clean install with only the theme, and just the header image.. I created a test ‘lunch’ page.. As bare bones of an install as possible.

I see the same issue.. the header image displays on the lunch page, but not the home page..

Please let me know how I should check this, or troubbleshot..

The test site is located at http://tookymillspub.us

Please let me know your thoughts..

Thanks and Best Regards.

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209593 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209593 Thu, 13 Mar 2025 03:24:31 +0000 cbchev68 Thank you for responding! I really do not expect free support so I will go purchase the paid version, even if I am not going to use those features.. Thank you again!

The issue is the header image is not displaying on the home page, but is on all sub pages that have been created.

You can see what I mean, the site is located at https://www.tookymills.pub

Thanks for any suggestions on where I can go check to see if I missed something in the configuration.

Thank you again!

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209594 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209594 Wed, 12 Mar 2025 15:24:09 +0000 cbchev68 FYI, I did just purchase the pro version, while I await your reply.

Thank you again and Best Regards.

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209524 <![CDATA[Reply To: Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209524 Wed, 12 Mar 2025 04:06:40 +0000 Psink @cbchev68, Yes we still give support to all our themes.

Is it possible to share issues you face with the free version?

]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209503 <![CDATA[Is this theme still supported?]]> https://themepalace.com/topic/is-this-theme-still-supported/#post-209503 Tue, 11 Mar 2025 16:11:02 +0000 cbchev68 Im asking as I am considering purchasing.. I’m building a site with the ‘free’ version to get it started, but running into issues.. If it is supported still, I’d purchase before asking for help 🙂

I’m just asking as I don’t see any posts in 2 years.

Thank you!

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