Theme Palace » All Posts https://themepalace.com/forum/pro-themes/easy-commerce-pro/feed/ Mon, 24 Mar 2025 13:04:20 +0000 https://bbpress.org/?v=2.6.12 en-US https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196134 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196134 Mon, 24 Jun 2024 14:07:24 +0000 Linda Erlam Thank you so much.
I have no idea what that is, or why it’s in my site,
But I’m glad you were able to fix this.

Once again, exemplary service from you.

Thank you so very much.

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196131 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196131 Mon, 24 Jun 2024 12:11:32 +0000 Psink Thankyou for the login details.

We are able to track the issue. Actually there is a conflict issue with the “Speed Optimizer” plugin. One of the JS setting is causing the issue. For now i have disable that setting.

The setting wrapped with red box is the one that cause the issue
https://www.awesomescreenshot.com/image/48983142?key=2820fd6da3c6fb670f591725f09ca018

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196130 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196130 Mon, 24 Jun 2024 11:02:17 +0000 Linda Erlam I assume it’s themepalace, not themepalce?
Info sent…

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196126 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196126 Mon, 24 Jun 2024 06:57:23 +0000 Psink Is it possible to share the temporary login of your site? We have test the issue on our local site and its working fine as you can see in the screen record – https://www.awesomescreenshot.com/video/28903611?key=80767a83b79a8c3bc1b050bfdfdb94a6

We will inspect the issue on your site from our side and let you know.

You can share the temporary login to prashant.themepalce@gmail.com

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196120 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196120 Mon, 24 Jun 2024 04:22:29 +0000 Linda Erlam I am not using anything other than the Woocommerce plugin.
I have asked WooComnerce support and have been told this is a theme issue, not a woocomnerce one.
What do I do now?

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196116 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196116 Mon, 24 Jun 2024 03:39:04 +0000 Psink @LINDAJERLAMGMAIL-COM, Could you please let us know the name of the extension that you have used for making product variation? We are trying to replicate the issue on our side but we are unable to recreate the issue. And if you are using the WooCommerce extension to create the product variation, we would recommend you get a support from there as well

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196098 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196098 Mon, 24 Jun 2024 03:09:43 +0000 Linda Erlam Its https://lindaerlamjewelry.com.
The product in question is ‘Embroidered Hats”
https://lindaerlamjewelry.com/product/hats-hand-embroidered/

Thank you Psink! I was so hoping you’d be able to help.

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196100 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196100 Fri, 21 Jun 2024 15:50:33 +0000 Linda Erlam https://lindaerlamjewelry.com. the product in question is ’embroidered hats *** please read the description **’; It has 4 hats in the product image.

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196093 <![CDATA[Reply To: payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196093 Fri, 21 Jun 2024 03:26:08 +0000 Psink @LINDAJERLAMGMAIL-COM, Could you please share the URL of that product page? We will take a look form our side and provide you a solution

]]>
https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196090 <![CDATA[payment options on variable with attributes grayed out]]> https://themepalace.com/topic/payment-options-on-variable-with-attributes-grayed-out/#post-196090 Thu, 20 Jun 2024 18:24:02 +0000 Linda Erlam On the product purchase page, the option of selecting variations is grayed out, as is the payment option of paypal. It is not grayed out on a desktop, only an iPhone and iPad. So I can purchase this item by variation and attribute if I am using a desktop, but not if I am using an iPhone or iPad.
I have many other products on this site, and none have this problem, it is only this one product that is the first time I’ve used attributes and variations to sell something. Which is why I think it’s not the payment, its the device settings.

]]>
https://themepalace.com/topic/remove-horizontal-bar-behind-the-menu-on-mobile/#post-191568 <![CDATA[Reply To: remove horizontal bar behind the menu on mobile]]> https://themepalace.com/topic/remove-horizontal-bar-behind-the-menu-on-mobile/#post-191568 Mon, 27 Nov 2023 15:51:51 +0000 Linda Erlam That is just perfect. Thank you very much.

]]>
https://themepalace.com/topic/remove-horizontal-bar-behind-the-menu-on-mobile/#post-191559 <![CDATA[Reply To: remove horizontal bar behind the menu on mobile]]> https://themepalace.com/topic/remove-horizontal-bar-behind-the-menu-on-mobile/#post-191559 Mon, 27 Nov 2023 03:53:38 +0000 Psink You mean the burger menu that shows on the small devices to access the menu. I guess it is not a good idea to hide that menu, instead, we can remove the sticky of that element so that it moves up when scrolling the content.

Here is an example of that
https://www.awesomescreenshot.com/video/22776555?key=9d6550414f8193d2c6b320a955169c16

Please add this CSS in the Additional CSS

@media only screen and (max-width: 900px){

.mobile-nav-wrap{
padding: 10px;
position: relative;
}

a#mobile-trigger {
float: none;
text-align: left;
}

#page {
margin-top: 0px;
}
}

]]>