Theme Palace » All Posts

Reply To: Main menu missing on mobile

Christian Nasulea — Thu, 12 Sep 2024 12:35:59 +0000

Thank you for your help! That took care of the issue.

Reply To: Main menu missing on mobile

Psink — Thu, 12 Sep 2024 05:29:27 +0000

@whimsmedia, While inspecting your site we have found that a piece of CSS code is responsible for the mobile burger menu not showing.

this is the code responsible for hiding the burger menu
@media only screen and (max-width: 1000px) {
#main-nav {
display: none;
}
}

Reference screen record
https://www.awesomescreenshot.com/video/31441722?key=8a2d0572599a3a0f0f2d4f5e2a97198c

You can remove this code if you have added somewhere in the site or you can override that piece of code by adding this code in the Additional CSS

@media only screen and (max-width: 1000px) {
#main-nav {
display: block !important;
}
}

Main menu missing on mobile

Christian Nasulea — Thu, 12 Sep 2024 04:09:33 +0000

We have just switched back our website to the University Hub Pro theme, updated to the latest version. The theme works well on desktop browsers but the menu does not show up at all on mobile browsers.

The website is https://istorie.unibuc.ro

If we analyze the website on a desktop browser, in inspect mode, with a mobile size, the menu works.

Reply To: Upcoming events in News & Events section

Kodak — Mon, 08 Jul 2024 20:40:41 +0000

in News & Events section
Сan i make NOEvents only “News” row ?

Reply To: Problem with white space under Home page featured slider

Psink — Tue, 02 Apr 2024 03:34:25 +0000

@CURRIOUSCAT, The issue with the slider, maybe it’s due to the conflict with some third-party plugins active on your site. To verify that you can add the “Health Check” plugin and active troubleshooting mode and disable all the plugins except for the recommended one and check if the issue still exists

Also, you can add this CSS on the Additional CSS under the customization section

.home #featured-slider #main-slider{
height: 865px !important;
}

Let us know if this code works

Problem with white space under Home page featured slider

curriouscat — Tue, 02 Apr 2024 02:43:05 +0000

Greetings,
I’m having trouble with a big chunk of white space appearing under the featured slider on the home page – in the first run through the slider. See here https://waggawagga.u3anet.org.au/

There are 8 pix in the slider. All close to the same size. When the page is loaded it displays a large area on white space under the slider on its first run through the slider – regardless of the platform (mobile, tablet or PC or Mac). On subsequent journeys through the slider, the white space disappears.

I have changed nothing in the code, css or javascript. We are running university-hub-pro.3.4.4

When I built the slider (quite a while back), that problem did not occur.

Any ideas?

Reply To: Problem with theme

Psink — Mon, 05 Feb 2024 02:50:37 +0000

There is an option for footer widgets inside the widget section in the Customizer, for more info please follow the screen record
https://www.awesomescreenshot.com/video/24651692?key=1a4503ac020a2023346c3fee21a2f33b

Problem with theme

Purna Man Sigh Rai — Sat, 03 Feb 2024 14:58:01 +0000

I am using pro theme but no footer option for customization

Reply To: University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Biniam Demeke — Mon, 08 Jan 2024 01:54:56 +0000

Thank you for your help. When I logged in to my https://themepalace.com/ account, the license was still active, but when I tried to activate the theme on the admin dashboard of the site, it said the license status was unknown.
for more information regarding this issue, click the screenshot below.
https://www.awesomescreenshot.com/video/23812757?key=bd8dc3c7975a020c4fd81cc008633dcd

Reply To: University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Psink — Fri, 05 Jan 2024 08:10:51 +0000

We have checked from our side, the license is active on the site https://www.rayu.edu.et/

Could you please share a screenshot of the license activation page?

University Hub Pro licenses didn’t work (URGENT ATTENTION PLEASE)

Biniam Demeke — Wed, 03 Jan 2024 06:04:07 +0000

Dear Support,

I have purchased the University Hub Pro theme, and when I tried to activate the theme, the license keys didn’t work; all said unknown. Please advise me on how to activate the template.
Site URL: http://www.rayu.edu.et
Kind regards

Reply To: Decrease featured slider Title font Size

gebriye14 — Sun, 24 Dec 2023 12:58:21 +0000

Okay, Thank you for your response, our website is not live, it is under development and we will make it online after few days.